Access Ava
AccessAva is an AI-driven online tool that provides free, expert legal information about health and social care in England. It assists users in understanding their rights, navigating the complexities of social care, and accessing further support.
how To Use?
To use AccessAva, click on the chatbot icon located at the bottom right corner of our website. The chatbot will guide you through a series of questions to understand your situation and provide tailored information, including template letters developed by expert lawyers. AccessAva is available 24/7 and is free to use.
By integrating AccessAva into our website, Barnet Mencap aims to enhance accessibility to essential legal information for individuals with learning disabilities, autistic people, and their families in the London Borough of Barnet. This tool empowers users to make informed decisions about their care and support.
Important Notice:
This chatbot is provided by a third-party provider, Access Ava/Access Social Care, to support users seeking social care information or assistance.
Barnet Mencap does not collect, store, or access any personal data you submit via the chatbot. All data shared through the chatbot is collected and processed solely by Access Ava/Access Social Care, in accordance with their Privacy Policy and Terms of Use. We encourage you to read their privacy notice, available here: https://www.accesscharity.org.uk/accessavaprivacy
Please do not share sensitive or confidential information unless you have reviewed and accepted the third party’s privacy terms.
While Barnet Mencap has undertaken reasonable due diligence to ensure the tool is safe and appropriate for use, we cannot accept responsibility for the privacy practices, security, or accuracy of information processed by third-party providers.
If you prefer not to use the AI tool, you are welcome to contact us directly at projectsupport@barnetmencap.org.uk.